METRO DTW LUXURY SEDAN
Call us: 248-403-9003
Our Policies
Minimum service charge: $30.00
Hourly booking rates: $50.00/hour (3 hours minimum)
Service area includes Metropolitan Detroit, Wayne, Oakland, Macomb, Washtennaw and north of Monroe county.
Waiting Charges: $14.00/15 minutes
Wait time charges do not begin until 25 minutes past scheduled pick time.
Stop over: $10.00 additional
- A stop over within regular route of two destinations, and not more than 15 minutes.
Extended Stop: $25.00
- An extended stop is a stop which takes you out of the reasonable travel from pick-up and drop-off and shall not exceed 45 minutes in length.
24 hours in advance notice required. Please specify the type of car seat.
No show up charges:
Please DON’T leave your pick up place/baggage claim area before you calling us in order to avoid the NO SHOW UP charges. If phone lines are busy, please leave a message and allow us 10 minutes to connect you with your designated driver. Full fare will be charged for no show ups.
Cancellations:
Cancellations made prior to 2 hours before the scheduled pick up time are without penalty. A cancellation made within 2 hours of the scheduled pick up time is subjected to full service charge.
Service Termination:
The driver may terminate trip services due to inappropriate manners of the customer. There will be a full service charge.
Company is not responsible…
- for delays or the termination due to weather condition
- for delays or the termination due to mechanical breakdown of the vehicle
- for any loss because of service delays or termination due to mechanical breakdown or weather conditions
- for delays or the termination due to natural disasters
- delays due to construction and detours
- delays due to accidents
- damaged done by independent/sub-contractors
- for articles left in the vehicle
- for failure to provide service due to system failure/computer shutdown
- Company is not responsible for any type of damage or loss.
- Alcohol and drug consumption is prohibited by law. If charged, the customer is responsible for all fines.
- Vehicles cannot be loaded beyond seating capacity.
- Luggage will not be placed on the passenger seats
$10 airport fee will apply to pick ups from the airport.
$5 early morning charges may apply from 12am-6am.
$10 airport fee may apply to international arrival flights.
Policies and rates subject to change without prior notice
